
20,917 spectators
1994
1901 West Madison Street, Chicago, IL 60612
Chicago, United States
Multi-Sport Venue
Basketball
Arena
United Center — the self-styled "Madhouse on Madison" — stands as one of the most celebrated arenas in NBA history, serving as the storied home of the Chicago Bulls since 1994 and the site of Michael Jordan's second championship three-peat. Built at a cost of $175 million and privately financed by the Bulls and Blackhawks ownership, the 960,000-square-foot facility at 1901 West Madison Street opened on August 18, 1994, replacing the beloved original Chicago Stadium. With a capacity of 20,917, it ranks among the largest in the NBA and consistently delivers the thunderous atmosphere that has become synonymous with Chicago basketball. The arena witnessed the Bulls claim three consecutive NBA Championships from 1996 to 1998, cementing its status in sports history. United Center underwent a significant interior renovation with a new east atrium opening in 2017, featuring expanded retail, a bar, restaurant, and relocation of the iconic Michael Jordan statue indoors. A transformative $7 billion mixed-use redevelopment project — the 1901 Project — is planned for the surrounding Near West Side campus, promising to reshape the neighbourhood for generations. The arena features 216 luxury suites, 8,790 club seats, and premium hospitality spaces that cater to Chicago's demanding corporate market. It hosts more than 200 events annually including concerts by global artists, college basketball tournaments, WWE, and UFC events, making it one of the busiest arenas in the United States.
United Center was built to replace the legendary Chicago Stadium, the original "Madhouse on Madison" that had served as the Bulls' home from 1967 to 1994. The old Stadium had become too small and too costly to maintain, and its acoustics — famous for producing the loudest crowd noise in the NBA — had become inadequate for modern events. Construction of the new United Center was privately financed entirely by the Bulls and Blackhawks ownerships at a cost of $175 million, making it one of the first major arenas in modern sports to be built without public funding. Named after United Airlines following a 20-year naming rights deal, United Center opened on August 18, 1994. The Bulls (with Michael Jordan returning from his first retirement) and Blackhawks shared the building from its first season. The arena became the site of Michael Jordan's second championship three-peat (1996, 1997, 1998), cementing its place in NBA history. The Jordan dynasty Bulls drew sell-out crowds throughout their dominance. The arena then became the home of the Blackhawks' dynasty era, hosting three Stanley Cup championship celebrations in six years (2010, 2013, 2015). A major east atrium renovation was completed in 2017, relocating the iconic Michael Jordan statue indoors. The ambitious $7 billion 1901 Project mixed-use development for the surrounding campus was announced in 2023.
A Bulls game at United Center is a study in Chicago sports passion — intense, knowledgeable, and deeply connected to championship history. The sight of Michael Jordan's six championship banners and the Blackhawks' multiple Stanley Cup banners creates an atmosphere unique in professional sports. Pre-game, fans gather at the United Center Atrium bar, the Billy Goat Tavern on Ogden Avenue, or the restaurants of the West Loop's Restaurant Row. Inside, the 20,917-capacity arena generates enormous noise during close games and playoff matchups. The arena's "Madhouse on Madison" nickname was earned during the Jordan era when opposing players routinely cited the noise as one of the most intimidating environments in the league. For the most electric atmosphere, attend rivalry games against the Cleveland Cavaliers, Boston Celtics, or Milwaukee Bucks, or any playoff game — United Center has seen more than its share of historic moments.
United Center does not currently offer formal public behind-the-scenes tours. The United Center Atrium, accessible to ticketed event attendees before all games and events, provides a rich fan experience including the Michael Jordan statue ("The Spirit"), championship banners and historical exhibits, the official Bulls and Blackhawks team stores, and a bar and restaurant. The atrium opens approximately 90 minutes before events. The exterior plaza on the west side of the arena, featuring Jordan-themed public art, is accessible to the public at all times. Check unitedcenter.com for any future tour programme announcements.
The primary public transit option to United Center is by CTA bus. On game and event days, the #19 United Center Express bus runs directly to the arena from Michigan Avenue and Randolph Street in the Loop, making limited stops along Madison Street. The route deposits fans directly in front of the arena. The #20 Madison bus operates year-round along Madison Street and provides a more frequent service from downtown, with the United Center stop right outside the arena. Both routes are straightforward and affordable. Standard CTA fare is $2.50 with a Ventra card or $2.25 contactless. The Green Line and Pink Line also run to Ashland/Lake station, from which it is approximately a 15-minute walk south and west to the arena along Madison Street.
United Center is located on the Near West Side, approximately 1.5 miles west of the Loop. From I-290 (Eisenhower Expressway), take the Damen Avenue exit north to Madison Street, then east to the arena. From Lake Shore Drive, head west on Madison Street approximately 1.5 miles. United Center operates extensive surface lots and structured parking surrounding the arena. Official lots include Lots A through M, with prices ranging from $25–$45 depending on proximity to the arena and event tier. Lot G (southwest corner) is the designated accessible parking area. Pre-purchase parking through SpotHero or the official Bulls parking page to guarantee a spot and often save money. The Uber Zone for rideshare pick-up and drop-off is located at the corner of Madison Street and Wood Street (Lot E).
The nearest CTA L train station to United Center is Ashland/Lake on both the Green Line and Pink Line, located approximately 0.8 miles northeast of the arena. From Ashland/Lake, walk south on Ashland Avenue and then west on Madison Street for approximately 15 minutes to reach the arena. From the Loop (Clark/Lake), the Green Line ride to Ashland is about 8 minutes. Trains run frequently and the route avoids traffic entirely. An alternative approach from the Blue Line is possible via a transfer at Clark/Lake, though this adds journey time.
United Center is walkable from the West Loop neighbourhood, which begins on Randolph Street approximately 0.7 miles east. Chicago's famous "Restaurant Row" on Randolph Street (between Ogden Avenue and Halsted Street) is a 10–15 minute walk from the arena and makes an excellent pre-game dining destination. The Billy Goat Tavern on Ogden Avenue is a 5-minute walk. The United Center Atrium on the east side of the building is open before events and features the Michael Jordan statue, team store, bar, and restaurant — a natural gathering point for arriving fans. Walking from the Loop core to the arena takes 25–30 minutes.
United Center does not currently offer formal behind-the-scenes public tours of the arena interior. However, the United Center Atrium on the east side of the building is accessible to visitors during event hours and provides a rich experience for Bulls and Blackhawks fans. The atrium houses the iconic Michael Jordan statue — the bronze "The Spirit" sculpture by Julie Rotblatt-Amrany that originally stood outside the arena before being moved indoors in 2017 — alongside championship banners, historical displays, and extensive team merchandise. The atrium bar and restaurant are open before events, making it a popular gathering point. This self-guided experience is free with event ticket purchase and provides an authentic connection to United Center's championship history.
Adult tickets cost Price on request, children's tickets are Price on request, and concession tickets are available for Price on request. The complete stadium tour experience lasts 30 minutes, providing comprehensive access to the stadium's most exclusive areas.
The United Center Self-Guided Atrium Experience includes michael jordan "the spirit" bronze statue (indoors), nba championship banners and historical displays, bulls and blackhawks team stores, concourse art and memorabilia throughout the arena, giving visitors a behind-the-scenes look at one of the world's most famous stadiums. The atrium is open to ticketed event attendees approximately 90 minutes before events. It is not accessible on non-event days for the general public. The exterior Michael Jordan statue plaza on the west side of the arena is publicly accessible at any time. Included with event ticket purchase — no separate booking required. Simply arrive early and explore the atrium on the east side of United Center.
Luxury accommodation - Streeterville – 15 minutes by taxi/rideshare
Rates from £220 to £580 per night
Loews Chicago Hotel is an elegant full-service luxury property in Streeterville, offering stunning views of Lake Michigan and the Chicago cityscape. A top-tier choice for Bulls fans visiting from out of town, Loews combines a premium location near Michigan Avenue with sophisticated amenities and the Loews brand's renowned service standards. The hotel's prime position makes it ideal for combining a Bulls game with Chicago's best dining, shopping, and attractions.
Mid-range accommodation - West Loop – 10 minutes by taxi/rideshare
Rates from £160 to £320 per night
Hotel Chicago West Loop is a contemporary Marriott-affiliated property in the heart of Chicago's trendy West Loop neighbourhood, one of the city's most exciting dining and entertainment districts. A practical and well-located choice for Bulls fans, this hotel puts guests close to Restaurant Row on Randolph Street and within easy reach of United Center. The West Loop location also provides straightforward CTA access to the broader city.
Budget accommodation - Walking distance – 12 minutes
Rates from £130 to £250 per night
The Courtyard by Marriott at the Medical District/UIC is the closest major hotel to United Center, located approximately a mile east on Harrison Street. Offering reliable Marriott-brand comfort at accessible prices, this hotel is a practical choice for fans who want to stay close to the arena without spending heavily on accommodation. The area is quiet and well-served by the CTA Blue Line at Illinois Medical District station.
Boutique accommodation - West Loop – 15 minutes by taxi/rideshare
Rates from £200 to £380 per night
Publishing House Bed & Breakfast is a distinctive boutique property in the West Loop, housed in a beautifully restored former publishing house. This intimate 11-room property offers individually decorated rooms with a warm, literary atmosphere, full breakfast service, and the personalised experience that sets boutique accommodation apart from chain hotels. An excellent choice for Bulls fans wanting a memorable Chicago experience alongside their game-day visit.
United Center provides accessible entrances on all sides of the building with step-free access to all concourse levels via ramps and elevators. The arena is fully ADA compliant. Accessible drop-off and pick-up zones are located on Madison Street and in the accessible parking area (Lot G, southwest corner). Accessible entrance locations are marked on the United Center arena map at unitedcenter.com. Staff are available at all entrances to provide direction and assistance.
Accessible seating is available on all concourse levels throughout United Center, providing unobstructed sightlines from all price tiers. Companion seats are available adjacent to all accessible positions. A sensory room is available at Gate 2½ for guests who need a quieter environment during events. Select accessible seating when purchasing tickets via Ticketmaster. For specific seating guidance, contact Guest Services. The sensory room at Gate 2½ is available for guests with sensory sensitivities.
ADA-compliant restrooms are located throughout United Center on all concourse levels. Family restrooms and baby changing facilities are also available. Restroom locations are shown on arena concourse maps at unitedcenter.com.
Assistive listening devices are available at United Center for all events. FM systems and hearing loop technology are provided for guests with hearing impairments. Request assistive listening devices from Guest Services at any entrance. A valid ID deposit may be required. Devices are free of charge.
Guide dogs and registered service animals are welcome throughout all areas of United Center including all seating sections, concourses, and premium areas. Notify Guest Services in advance when attending with a service animal. Designated animal relief areas are available — ask staff for locations.
Designated accessible parking is located in Lot G at the southwest corner of United Center. Vehicles must display a valid disability placard or licence plate. Lot G is the closest official lot to the arena's accessible entrances. Lot G is available on a first-come, first-served basis. Arrive early for large events as accessible spaces fill quickly. No pre-booking required — show disability placard on arrival.
United Center Guest Services staff provide comprehensive mobility assistance, wheelchair escort, and disability support throughout all events. The Sensory Room at Gate 2½ provides a quiet, low-stimulation environment for guests who need a break from the arena environment. Contact Guest Services upon arrival for personalised assistance. The Sensory Room at Gate 2½ is available throughout events — no reservation required.
Upper Bowl (300s and 400s) tickets range from $30 USD to $120 USD for the season, half-season, and flex plans available via chicago bulls ticket office (bulls.com/tickets)..
Entry-level pricing for one of the NBA's most historic arenas. The upper deck at United Center generates genuine atmosphere, particularly during playoff runs and rivalry games.
These upper-tier seating providing a full elevated view of the court. united center's upper bowl is expansive given the arena's large capacity, but the steep rake keeps fans relatively close to the action. mid-court upper sections offer the best full-court perspective. tickets include standard event admission, access to all public concourse areas and concession stands, making them an excellent choice for visitors seeking luxury hospitality experience.
Lower Bowl (100s and 200s) tickets range from $80 USD to $400 USD for the full and partial-season packages available via bulls ticket office..
Lower level seats at United Center deliver the full Chicago Bulls experience in one of the NBA's most atmospheric buildings. The combination of the large arena, passionate fanbase, and championship history creates an atmosphere that rewards lower-level attendance.
These main lower bowl seating providing an immersive experience close to the court. mid-court sections in the 100s are the most sought-after for sightlines and atmosphere. tickets include standard event admission, lower-level concourse access, making them an excellent choice for visitors seeking luxury hospitality experience.
Club Seating & Premium Lounges tickets range from $180 USD to $800 USD for the predominantly full-season packages. partial availability — contact bulls premium sales..
Club level seating at the Madhouse on Madison delivers a premium experience in a venue steeped in NBA championship history. Exclusive lounge access provides a comfortable environment before, during, and after games.
These united center's 8,790 club seats offer enhanced mid-bowl seating with access to premium lounge areas, dedicated club concessions, and elevated food and beverage service. tickets include event admission, access to club lounges, in-seat or lounge food and beverage service, premium concessions, priority entry, making them an excellent choice for visitors seeking luxury hospitality experience.
Executive Suites (216 total) tickets range from $1000 USD to $20000 USD for the full-season leases and day-of-event rental suites available. contact premium sales for individual game options..
One of the largest suite inventories in the NBA, United Center luxury suites provide premier corporate entertainment in the home of Michael Jordan's dynasty. Suites include 1,400 sq ft with a 1,000 sq ft private glassed-in lounge, AV equipment, and 50" TVs.
These united center's 216 luxury suites span multiple levels and accommodate 20–80 guests per suite. day-of-event rental suites are available for 20, 40, and 80 guests including tickets, parking passes, food and beverage packages, and private attendants. tickets include private suite access, full catering, parking passes, private attendant, av equipment, 50" tvs, exclusive lounge area, making them an excellent choice for visitors seeking luxury hospitality experience.
United Center has a seating capacity of 20,917 for Chicago Bulls NBA games, making it one of the largest arenas in the league. It also hosts the Chicago Blackhawks (NHL) with a hockey configuration of approximately 19,717.
The primary public transit option is the CTA bus. On event days, the #19 United Center Express runs directly from Michigan Avenue in the Loop. The #20 Madison bus runs year-round along Madison Street to the arena. The Green and Pink Line L trains stop at Ashland/Lake, a 15-minute walk away. Standard CTA fare is $2.50 with a Ventra card.
United Center opened on August 18, 1994, replacing the original Chicago Stadium. Known as the "Madhouse on Madison," it was the site of Michael Jordan's second championship three-peat (1996–98) and has hosted the Blackhawks' three Stanley Cup championship celebrations (2010, 2013, 2015).
Yes. United Center operates multiple surface lots and structured parking surrounding the arena (Lots A–M). Prices range from $25–$45 depending on proximity and event tier. Lot G is the designated accessible parking area. Pre-purchase via SpotHero or the official Bulls parking page. Rideshare pick-up is at Madison Street and Wood Street (Lot E).
United Center enforces a strict bag policy. Only small single-compartment bags (clutches, wristlets) no larger than 4" x 6" x 1.5", and medically necessary bags, are permitted. No backpacks, large purses, or outside food or drink. All bags are subject to security screening.
United Center offers Chicago-influenced food throughout its concourses including deep-dish pizza, classic Chicago hot dogs, upscale steakhouse options, and locally brewed beers. The United Center Atrium on the east side features a bar and restaurant open before events. The arena is fully cashless.
United Center does not currently offer formal public tours of the arena interior. However, the United Center Atrium (open to ticketed fans before events) houses the Michael Jordan statue, championship banners, team stores, and historical exhibits. The exterior Michael Jordan plaza on the west side is publicly accessible at any time.
Yes, fully ADA-compliant. Accessible entrances on all sides, elevators to all levels, wheelchair seating on all levels, ADA restrooms, assistive listening devices, accessible parking in Lot G, and a Sensory Room at Gate 2½. Guest Services: 312-455-4500.
Official tickets via Ticketmaster and bulls.com. All tickets are mobile-only. Upper level prices start from around $30 for lower-demand games. Resale via SeatGeek, Vivid Seats, and StubHub. Season and flex plans available through the Bulls ticket office.
Doors open approximately 90 minutes before tip-off for general admission. Premium and suite entrances open earlier. The United Center Atrium opens around the same time. Check unitedcenter.com for event-specific times.
Yes. United Center is a fully cashless venue. Only credit cards, debit cards, and mobile payments are accepted at all concession, bar, and merchandise locations.
The 1901 Project is a $7 billion mixed-use redevelopment initiative planned for the Near West Side campus surrounding United Center. The development envisions transforming the area with new residential, commercial, retail, and entertainment spaces to benefit both sports fans and the local community for generations to come.
15 January 2024
United Center has consistently ranked among North America's top-grossing arena venues in Pollstar's annual arena rankings, recognised for its ability to attract marquee concert tours alongside its busy NBA and NHL schedule. The arena's 20,000+ capacity, excellent sightlines, and Chicago's status as a major live entertainment market make it a first-choice destination for global touring artists. The arena hosts more than 200 events per year spanning sports, concerts, family entertainment, and wrestling/MMA.
1 June 2023
The Chicago Bulls and Blackhawks organisations announced the ambitious 1901 Project — a $7 billion mixed-use development plan for the 55-acre campus surrounding United Center on Chicago's Near West Side. The proposal envisions transforming the current parking lots and underdeveloped land into a vibrant neighbourhood featuring residential units, retail, restaurants, green spaces, and entertainment venues. The project represents one of the largest private development initiatives in Chicago's history and is intended to benefit both sports fans and the local Near West Side community over the coming decades.
1 October 2017
United Center completed a significant renovation of its east entrance with the opening of an expanded atrium in 2017. The renovation moved the iconic Michael Jordan bronze statue — "The Spirit" by sculptor Julie Rotblatt-Amrany — from the arena exterior into a climate-controlled indoor setting within the new atrium. The upgrade also added an expanded team store serving both Bulls and Blackhawks fans, a new bar, and a sit-down restaurant, creating a more welcoming and comprehensive pre-game experience for fans arriving from the East Side.
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